Grace Kwak UX UI Designer
Hello, I'm Grace—a results-driven UX Designer specializing in e-commerce and fintech.
I blend user-centered design with business insights to create seamless, high-converting digital experiences. With a strong foundation in graphic design and financial services, I excel at identifying user needs, optimizing workflows, and crafting intuitive solutions that drive engagement and revenue.
Project
UX UI Design | Financial App | Pluto Pay | CareerFoundry
- Designed and iterated a financial app by conducting user research, creating personas, analyzing competitors, and developing prototypes. Reduced critical usability issues by 70% based on high-fidelity user testing results, significantly improving task completion rates and user satisfaction scores.
UX UI Design | E-commerce Website | Bible Art For You
- Designed and optimized an e-commerce store by conducting market research, establishing brand identity, and developing a user-centered website. Achieved a 15% increase in user engagement in a month through continuous user experience improvements
Experience
UX UI DESIGNER
Bible Art For You | Dublin, CA May 2021 - Present
- Business Strategy & Brand Vision: Develop and define the brand’s mission, target audience, and unique value proposition.
-Product Design & Development: Oversee and design product offerings.
-Website Design & UX Design: Develop a visually appealing and user-friendly website that enhances customer journey and conversion rates.
PERSONAL BANKER
Wells Fargo | Pleasanton, CA Jul 2018 - May 2021
-Introduce clients to tailored banking products aligned with their financial needs, gaining key insights into user behavior and trust factors that shaped a user-centered approach.
-Account Management and troubleshooting of client accounts, ensuring smooth and secure access to services.
BRAND DESIGNER / OPERATIONS MANAGER
Grace Deli & Cafe | San Jose, CA Aug 2011 - Dec 2017
-Increased annual revenue by 300% through brand identity development, targeted marketing, and streamlined operations.
-Achieved positive customer feedback and high retention, building a community-centric brand.
Education
UI/UX DESIGN FOR AI PRODUCTS
Stanford Online
Dec, 2024- Feb, 2025
- Learning to design interactive experiences embedding AI as a core element.
- Developing skills in user trust, prototyping human-AI interactions, and ethical AI design.
- Gaining practical knowledge to evaluate and refine AI-driven user experiences.
CERTIFICATE UX DESIGN
CareerFoundry
May, 2024 - Feb,2025
BA DESIGN STUDIES, GRAPHIC DESIGN
San Jose State University